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Grand Fortune Casino is an online casino gaming brand that belongs to Audeo N.V. The operator of the online casino is Merus (UK) Limited. It is the sister site of Malibu Club Casino and Raging Bull Casino.
The parent company is registered in Curacao and licensed to offer online casino gaming services by the Government of Curacao. Players need to be at least 21 years old to play at Grand Fortune Casino, which offers online casino gaming services on Real Time Gaming's (RTG) download and instant play online casino gaming software platform.
The online casino gives a lot of importance to security, fair gaming, responsible gambling, and customer satisfaction. According to the Frequently Asked Questions (FAQ) page, Grand Fortune Casino gives players 'access to a breath-taking casino experience guaranteeing the best games, the biggest jackpots and the fastest payouts.'
Help is just a click away at this player friendly casino. If players need help, they just have to click on the big red Help button at the bottom right of the casino website. Grand Fortune Casino accepts players from different parts of the world except Belgium, Australia, Canada, France, New Zealand, Italy, Norway, Sweden, Hong Kong, Singapore, and Finland.
Although Grand Fortune Casino encourages players to gamble in a responsible manner, it does not partner with any non-profit organization that supports problem gamblers. However, the online casino claims that it has a 'strict policy against underage gaming.' If the online casino detects any minors on its website, it will freeze their account. The online casino also advises players to use software filtering programs and effective passwords to keep minor wards away from online gambling sites.
Since Grand Fortune Casino operates on the RTG software platform, it is associated with the Central Disputes System (CDS), an independent arbitrator that impartially resolves all player disputes with RTG powered online casinos. If players are not happy with the way the casino hosts are handling their issues, they can always approach the CDS.